People Leadership

Topics

• Team Building
• Communication
• Decision Making
• Conflict Resolution
• Change Management
• Strategic Planning
• Performance Management
• Mentoring
• Organizational Culture
• Leadership Styles
• Root Cause Analysis (RCA)

Goal Setting

Goal should be:

• Concise & clear
• Easy to understand
• Measurable
• Engaging

Team

• Group of people following single goal
• Goal is the key
• Leader without the team doesn’t exist
• Similar work rhythm
• Rituals
• Common values
• Common communication rules
• Team is a derivative of its purpose

Key questions

• Do people know what they are doing?
• Do people know why they are doing it?
• Do they have necessary tools for effective work?

Leader type

• Team defender
• Business promoter
• Best combination of both

Root Cause Analysis

• 5 Whys (vertical analysis - diving deeper into each one)
• Fishbone diagram / Ishikawa diagram (horizontal analysis - different aspects)

Onboarding

• Mentorship about project
• Buddy for more info, etc

Communication

• Too many meetings, mostly can be changed with email or a message
• Every meeting should have a strict goal
• Invite only necessary people
• Provide summary of the meeting on daily or in a message
• Single communication medium - slack/e-mail/etc
• Mention when do you need the answer

Team

• Known Rhythm
• Cyclic meetings
• Days without meetings / afternoons without meetings

Feedback

• Be precise
• FUKO - Facts, Feelings, Consequences, Expectations
• Create system for giving feedback

Retrospective

• Start / Stop / Continue
• What went good / What went bad / What should be fixed

Action Plan

• Concrete problems
• Expected changes
• Expected deadline
• How the problems will be verified

Change Management

• Explain changes, provide detailed background
• Explain the process for the required change
• If the mistake was made - go back, and accept the blame

Additional meetings

• Tech Debt revision - ex. quarterly
• Strategic Retrospective - RCA for bigger problems,
• Feedback meetings - with other teams
• Business meetings - understanding more context

NDA - Non-Disclosure Agreement

• What is confidential and for how long

DPA - Data Processing Agreement

• Main for RODO
• What is processed, when and how

Communication Cultural Styles

• Polish - direct & fact based
• Great Britain - dyplomatic
• USA - enthusiastic, positive
• Asia - discreet, focusing on the team